Lean Sigma LEAN SIX SIGMALEAN SIX SIGMAFirst NameLast NameWhat training did you take?- Select -Project ManagementNetworkingAutocadINFORMATION SECURITY INCIDENT MANAGEMENT (ISO/IEC 27035)Fibre OpticsLEAN SIX SIGMAOthers1. When a process has proven itself to function at a Six Sigma level this means there are less than ________ defects per million opportunities. A. 1.7 B. 2.6 C. 3.4 D. 102. The DMAIC approach to problem solving stands for Define, __________, Analyze, Improve and Control. A. Manage B. Measure C. Memorize D.Manipulate3. Voice of the Customer is a Lean Six Sigma technique to determine the ___________ attributes of a product or service. A. Desirable B. Beneficial C. Critical-to-Quality D. Preferred4. Which one of the following receive the outputs from a process ? A. Customers B. Managers C. Suppliers D. Employees 5. Who is responsible for running a small to medium Lean Six Sigma project ? A. Champion B. Green Belt C. Executive Leadership D. Master Black Belt6. A Value Stream map which describes the current state of a the process is called what ? A. As-is Value Stream map B. Cross functional VSM C. Swim lane diagram D. To-be Value Stream map7. The general focus of any Lean Six Sigma programme should be the elimination of ______? A. Quality Problems and Waste B. Only Over-Production C. Only Defects8. In "Lean" terms , what is the bes t des cription of Waste? A. Was te is a neces s ary part of any Proces s B. Was te is s omething you put in the rubbis h, garbage or tras h. C. Was te is the use of any res ource which is not recognized by the Cus tomer or the D. Bus ines s as adding value to the product or s ervice they produce or receive 9. Which of the following is NOT one of the 8 Was tes ? A. Rework / scrap / Defects B. Inventory C. Transport D. Working10. Lean techniques define the " Value" from the perspective of who? A. The Customer B. The Manager C. Team Members D. The CEO 11. There is a big difference between problem fixing and problem s olving. Fixing a problem eliminates the s ymptoms , not necessarily the root cause? A. True B. False12. The 5 Whys should be used when using which Root Cause Analys is tool? A. Process Flow Charts B. Value S tream Maps C. Fishbone Diagram D. Pareto Analysis13. What is the acronym us ed to remember the 8 Wastes ? A. UPT OWN B. DOWNT IME C. DOWNTOW D. UPT IME14. Which is the most important thing you need to do in order to identify as many process improvement opportunities as pos sible ? A. Involve the workers clos es t to the proces s and listen to their ideas B. Validate the problem C. Start des igning a s olution D. Identify the root cause15.What does S IPOC s tand for? A. Supplier, Indus try, People, Opportunity, Client B. Supplier, Inputs , Process , Outputs , Cus tomer C. Source, Inputs , Proces s , Outs ourcing, Cus tomerSubmit
